Order Line: 1800 466 512

FREE delivery on all orders over $80* 

DELIVERY INFORMATION







The second best thing about filling that online shopping bag – besides all the gorgeous clothes, of course – is knowing that you’ll get it shipped for FREE. Millers offers our online shoppers within Australia FREE SHIPPING when you spend $80AUD or more. This will be calculated automatically at checkout when your order reaches $80 in value. For orders under $80, the standard $10 flat rate shipping fee will be added at checkout. (We’d like our customers to keep in mind that this offer is subject to change at any time at the discretion of Millers).

Sydney Metro Areas
Deliveries are sent by Australia Post and will be received within 3-5 business days* after the dispatch date. Track your order by entering your consignment number via Auspost.com (Keep in mind, tracking info may not be available for at least 12 hours after dispatch). Melbourne Metro Areas
Deliveries are sent by Australia Post and will be received within 3-5 business days* after the dispatch date. Track your order by entering your consignment number via Auspost.com (Keep in mind, tracking info may not be available for at least 12 hours after dispatch). Other Metro Areas
Deliveries are sent by Australia Post and will be received within 3-5 business days* after the dispatch date. Track your order by entering your consignment number via Auspost.com (Keep in mind, tracking info may not be available for at least 12 hours after dispatch). Australian Regional Areas
Deliveries are sent by Australia Post and will be received up to 10 business days* after the dispatch date. Track your order by entering your consignment number via Auspost.com (Keep in mind, tracking info may not be available for at least 12 hours after dispatch). * Due to high demand during sale periods, your order may take the full 5 days after the dispatch date to be delivered. We appreciate your patience.

Yes, Millers does deliver to P.O. Boxes. In some cases (such as delivery to P.O. Boxes or remote areas), your order may be sent with Australia Post via their eParcel service. This service is slower than our normal delivery service and will be received 7-10 business days of the dispatch date. You can tack your order by entering your consignment number at auspost.com.au/track

Please contact our Customer Service Team on 1800 151 110 as soon as possible and we’ll be happy to help you.

As soon as you complete your online order and purchase your items, dispatch is notified. We try to get all orders out as soon as possible, though occasionally that is not possible due to stock issues.

In order to get your items to you on time, we may send them in two or more parcels that arrive at different times. You will only be charged the $10 flat rate shipping for your order (or free shipping if the order is over an $80 value), regardless of the amount of parcels.

Once your order has been shipped, you will receive an e-mail notification with a tracking number. If you receive your e-mail and tracking number on the weekend, your parcel is ready and waiting to go but will not be physically shipped out until the next business day (and tracking information will be enabled).

You can have your order shipped wherever you’d like. Many people choose to have their parcels delivered to their work address or sent to a friend’s house as a gift. Simply change the delivery address in your My Account section online or on the checkout page. Just remember that this will now be your preferred delivery address so you will need to change it back if you’d like to send your next online order to a different location.

We’re so sorry you haven’t received your order yet. If your order has been dispatched (meaning you have received a shipping notification e-mail and tracking number), please contact our Customer Care Team on 1800 151 110 or e-mail info@millers.com.au. We can then reach out to the courier. In this case, Millers is not liable for any loss or damage resulting from late delivery.

(This is the official stuff!) Without limiting the operation and any other terms and conditions herein, we will not accept liability for any loss or damage arising from a late delivery. Without limiting the operation and any other terms and conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.

That is up to you! Many people choose to have the order delivered without a signature of receipt, however they are then liable for the parcel after the courier has delivered.

If you would prefer to sign for your order, you will generally need to be available between 7am and 5pm to receive the delivery. If you’re not in when the courier tries to deliver your parcel, they will leave a card for pick-up at the Post Office or you may need to ring the number on the card to arrange a re-delivery. Unfortunately, Millers will be unable to arrange re-delivery with the couriers on your behalf.

We’re happy to help! Please read our Returns & Exchanges policy if you need to exchange or return and receive a refund for your items.

Unfortunately we are only able to deliver to Australia and New Zealand.

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